The process of obtaining Behavioral Health Services can be quite difficult to navigate.  This guide will help families to understand the process and to navigate it effectively.

The first step is an identification of behaviors and diagnosis for your child.  This is done through a psychological evaluation at an independent evaluator.  The evaluator will determine the necessary services to meet the individual needs of the child. 

If services have been recommended for Behavioral Health Services, the psychologist will forward the evaluation to the Managed Care Insurance company (MCO).  In Crawford and Mercer counties, the MCO is Value Behavioral Health/Beacon Health Options.  An Interagency Service Planning Team (ISPT) meeting will occur. A discussion will take place at their office approximately 10 days following the evaluation. 

During an ISPT meeting, the child and parental strengths, needs and concerns are discussed.  Following the meeting, the MCO will decide if the services are approved or denied.  If services are denied, a grievance meeting can be requested by the parent or caregiver.

After an approval has been accepted, the parent chosen agency, such as RBC, will then formulate a treatment plan to meet the individualized needs of the child and family.  A treatment period can range anywhere from 30-180 days in duration. 

If the treatment team feels that the child would benefit from continued services after the approved period of time, the team can request the process be restarted with a new evaluation.  This process must be repeated each time the plan is due to expire to continue with services.  Failure to complete this process results in discharge or a lapse in services at the conclusion of the authorized period of time.

 RBC is dedicated to helping new and established families to understand this process and to continue services without delay or lapses.  Any questions regarding your child’s individual waiver and plan, please contact us.  

Cancellation Policy

Therapeutic Engagement

Tips for Parents Through the Evaluation Process to Access Behavioral Health Services.

Therapeutic Engagement involves creating a therapeutic alliance, and commitment to joint work toward positive change for the individual.  When done successfully, the engagement process results in a relationship based on clarity, trust and mutual responsibility in the change process.

The engagement process is enhanced by:

  • Emphasizing the family role in BHRS as an integral part of orientation and treatment planning
  • Providing clear verbal and written guidelines regarding the BHRS process, as an ongoing reference for parents
  • Assisting the family to define and prioritize their personal desires for outcomes, and giving these desires foremost consideration when planning interventions
  • Creating a culture of creativity extending beyond the professional caregivers that explores all possible supports for the family and child.

RBC stresses the importance of family involvement in treatment.  Without parent and caregiver supports and interactions, we will make minimal progress.  Parents are encouraged and expected to participate in treatment planning, daily sessions and learn strategies being taught, modeled and coached by our staff. Successful treatment includes all team players.  


Crisis Planning

Just a reminder that appointments with your BSC, MT or TSS are a prescribed service. If you are unable to meet with your staff for any reason, please notify as soon as possible.  Failure to notify and/or no shows can result in discharge from services.  We want what is best for your child but must adhere to this policy to ensure that your child is getting the best from us. If you have any questions, please notify our Director at 814-336-2848.

Our Behavioral Specialists can attend Individualized Education Plan Meetings (IEP), Transitions Meetings, School Meetings, Psychological and Psychiatric Appointments.  Our goal is to collaborate with all team players!  Contact your BSC to schedule.

A crisis is any situation in which the individual’s moods and/or behaviors are out of control.  Crisis also occur when the individual or parent/caregiver are not able to resolve the situation with the skills and resources available.

Many things can lead to a mental health crisis. Increased stress, change in family situations, bullying at a school or substance use may trigger an increase in behaviors that lead to a mental health crisis.

The goal of treatment is always to increase independence and skill level in the child and family.  Increasing independence in self-managing crisis is considered a hallmark of growth and recovery.

RBC strives to provide quality interventions and services for all children.  If you have concerns or feel that your child requires specialized crisis planning, please contact Regional Behavioral Consultants or your team to discuss.

Parent Websites and Information

Did You Know?

Natural Supports

Research shows building and maintaining a social support network will improve the health and well-being of children and their families. Having a support strengthens resiliency to stress and lowers the risk of difficult and potentially dangerous behaviors.  To boost natural supports, parents can;

  • Identify short list of family and friends they wish to connect with
  • Initiate contact with family and friends
  • Establish realistic expectations for communication with others.
  • Be open to communicate with others on various topics, events, concerns, interests, needs
  • Plan social activities as a family
  • Engage in religious and community events
  • Widen the circle of support to include groups, organizations social networks, religious interests, support groups.